Technical Support Specialist - Telecom
ServiceTitan(18 days ago)
About this role
ServiceTitan is seeking a Customer Support Advocate to assist customers with their software through various communication channels. The role involves becoming a product expert to provide technical solutions, improve customer experience, and develop workflows. It offers opportunities for career growth, learning, and a comprehensive benefits package.
Required Skills
- Customer Support
- Troubleshooting
- Communication
- Product Knowledge
- Problem Solving
- Technical Support
- De-escalation
- Workflow Development
- Screen Sharing
- Call Flow Analysis
About ServiceTitan
servicetitan.comOur all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.
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