Technical Support Specialist
Vonage
About this role
Vonage is looking for a Tech Support Advisor to deliver outstanding customer support by resolving issues quickly and professionally, with a focus on customer satisfaction and building a strong support team. The role involves troubleshooting, issue escalation, and maintaining client relationships.
Skills
About Vonage
vonage.comVonage is a cloud communications company that provides APIs and managed services to embed voice, video, messaging, and verification into applications and business workflows. Its product set includes programmable communications APIs (voice, SMS, video, Verify, Number Insight), a cloud contact center, and unified business communications/phone systems for enterprises and SMBs. Developers choose Vonage for its SDKs and real‑time media infrastructure and enterprises use its solutions to enable omnichannel customer engagement, global reach, and integrations with CRM and business platforms.
Recent company news
Business WireZuper and Vonage Reimagine Network Connectivity for Skilled Trades with Quality on Demand
1 week ago
PR NewswireVonage Unveils First-of-its-Kind AI and Network Innovation at Dreamforce 2025
Oct 24, 2025
Business.comVonage Review and Plan Costs in 2026
Aug 1, 2025
TechRepublic8 Best Business Phone Services in 2026
6 days ago
SahmC3.ai Vonage Pact Tests AI Field Services Strategy After Steep Losses
3 weeks ago
About Vonage
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Vonage.
Salary
$59k – $78k
per year