TL Hiring for Hey Tea
Philip Morris International(19 days ago)
About this role
The Team Leader, Operations at Hey Tea oversees daily call center activities, coaching team members to meet performance metrics and ensuring quality customer service. The role involves managing team performance, fostering communication, and supporting team development within a call center environment.
Required Skills
- Coaching
- Customer Service
- Team Management
- Communication
- Performance Monitoring
- Call Center Operations
- Leadership
- Problem Solving
- Multitasking
- Training
About Philip Morris International
pmi.comPhilip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.
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