VP of Operations
Parkade(1 month ago)
About this role
The VP of Operations at Parkade is responsible for scaling the company's physical and digital operations as it grows from ~$5M to $30M+ in ARR. This role includes overseeing customer onboarding processes, managing the logistics of hardware installations, optimizing internal workflows, and ensuring cross-functional alignment with sales and finance teams. The VP will also negotiate vendor relationships, lead operational experiments, and maintain a data-driven approach to enhance unit economics while providing exceptional customer support.
Required Skills
- Operations Leadership
- Scale Implementation
- Customer Onboarding
- Team Management
- Customer Support
- Logistics Management
- Vendor Management
- Process Optimization
- Cross-Functional Collaboration
- Data Analysis
+11 more
About Parkade
parkade.comParkade is a leading parking management software designed specifically for multi-family residences, streamlining both resident and guest parking experiences. The platform integrates with existing property management systems to automate crucial functions such as reservations, payments, enforcement, and gate access, enhancing operational efficiency and resident satisfaction. With features like mobile enforcement and customizable rule sets, Parkade enables property managers to maximize parking revenue and reduce administrative burdens while providing a seamless experience for users.