About this role
Parkade is a fast-growing startup providing a platform to help building management optimize parking operations, increase revenue, and enhance resident experiences. The company is seeking support-oriented team members to assist with customer success and operational support, ensuring smooth platform usage and onboarding for property managers and parking customers.
Required Skills
- Customer Support
- CRM
- Zendesk
- Intercom
- Analytics
- Ticketing
- Communication
- Problem Solving
- Multi-tasking
- Support Tools
About Parkade
parkade.comParkade is a leading parking management software designed specifically for multi-family residences, streamlining both resident and guest parking experiences. The platform integrates with existing property management systems to automate crucial functions such as reservations, payments, enforcement, and gate access, enhancing operational efficiency and resident satisfaction. With features like mobile enforcement and customizable rule sets, Parkade enables property managers to maximize parking revenue and reduce administrative burdens while providing a seamless experience for users.
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