Workforce Management (WFM) Analyst
Bottomline(1 month ago)
About this role
The WFM Analyst at Bottomline will support Paymode and Nexus Member Services by building and maturing workforce planning capabilities across multiple geographies. This role focuses on creating scalable processes, ensuring alignment between staffing and business needs, and partnering with operations and leadership. It requires strong analytical aptitude and the ability to operate in a fast-moving global environment.
Required Skills
- Forecasting
- Scheduling
- Capacity Planning
- Real-Time Management
- Maintenance
- Global Forecasting
- Productivity Analysis
- Excel
- Stakeholder Management
- Process Improvement
Qualifications
- Bachelor's Degree Preferred
About Bottomline
bottomline.comBottomline (Bottomline Technologies) is a financial technology company that helps organizations transform business payments and cash flow with cloud-native payment, reconciliation, cash management, and accounts-payable/receivable automation solutions. It provides secure, scalable SaaS products and APIs that connect corporates, banks, and fintechs to domestic and cross-border payment rails while addressing fraud prevention, compliance, and payment visibility. Bottomline’s platform is used by enterprises and financial institutions to automate invoice-to-pay processes, streamline treasury operations, and integrate with bank networks and SWIFT for enterprise-grade payment orchestration.