Account Executive, Enterprise Expansion
Gorgias
About this role
The Account Executive, Enterprise Expansion at Gorgias is responsible for managing approximately 120 enterprise accounts, focusing on driving growth and retention through upselling and cross-selling strategies. This role requires collaboration with Customer Success Managers and engagement with executive stakeholders to develop tailored account plans that align with business goals. Additionally, the Executive will leverage CRM tools for insights and maintain strategic relationships, ultimately aiming to expand revenue within Gorgias' largest global customers.
Skills
About Gorgias
gorgias.comGorgias is a conversational AI platform designed specifically for eCommerce, enabling businesses to automate customer support and drive sales. With integrations for leading eCommerce platforms like Shopify, it centralizes customer communications across channels such as email, social media, and live chat, enhancing the customer experience. Gorgias leverages AI to resolve up to 60% of support inquiries efficiently, while providing actionable insights and real-time data to empower support teams. The platform has gained the trust of over 15,000 brands worldwide, establishing itself as a leader in customer engagement solutions.
Recent company news
Technology MagazineTop 10: Customer Support Platforms
Jul 23, 2025
SaaStrIs AI Support Perfect? No. But It’s A Lot Better Than No Support at All
Nov 18, 2025
SaaStrThe CFO is Dead, Long Live the Chief Automation Officer: What OpenAI, Rippling, and Gorgias Got Right (and Wrong) About AI
Aug 20, 2025
TechCrunchGorgias’ valuation rises to $710M with $30M Series C for e-commerce customer support
Aug 15, 2022
Business WireGorgias Raises $29M in New Funding to Lead the New Era of AI-Powered Customer Experience for Ecommerce
May 15, 2024
About Gorgias
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Gorgias.
Salary
$100k – $110k
per year