Account Manager - Bellevue

Aircall(1 month ago)

HybridFull TimeMedior$104,844 - $138,950 (estimated)Sales

About this role

The Account Manager at Aircall owns a portfolio of existing customers and is responsible for revenue growth and retention across that base. The role focuses on maximizing Net Revenue Retention by expanding, renewing, and strengthening customer relationships. It requires becoming a trusted advisor who aligns Aircall’s AI-powered communications solutions with customer goals across diverse industries. The position is highly strategic and commercial, working closely with internal technical and product teams during an exciting period of AI-driven transformation at the company.

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Required Skills

Account Management
Customer Success
Renewal Management
Consultative Selling
Prospecting
Negotiation
Stakeholder Mapping
Whitespace Analysis
Competitive Selling
Objection Handling

+10 more

About Aircall

aircall.io

Aircall is a cloud-based business phone system and intelligent customer communications platform for SMBs and enterprises. It unifies voice and messaging channels (voice, SMS/MMS, WhatsApp and social), adds AI-powered features like real-time coaching, automated call summaries and AI voice agents, and provides routing, recording, analytics and collaboration tools. The platform integrates deeply with CRM and helpdesk systems—260+ integrations including HubSpot and Salesforce—and serves over 20,000 customers worldwide. Founded in 2014 in Paris with operations in New York, Aircall positions itself as a human-first, AI-powered communications solution for sales and support teams.

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