Account Manager, Scale
Hootsuite(3 days ago)
About this role
The role involves managing a high volume of customer relationships at scale to ensure customer retention and growth. It focuses on maintaining ongoing contact, driving renewals and upsells, and providing value to customers through collaboration across teams. The position is hybrid and involves working with tools such as SFDC, Gainsight, and Gong.
Required Skills
- Customer Success
- Sales Forecasting
- Relationship Building
- Negotiation
- Communication
- Account Management
- Upselling
- Cross Selling
- Customer Engagement
- Data Analysis
About Hootsuite
hootsuite.comHootsuite is a social media management platform that centralizes scheduling, content creation, publishing, social listening, and analytics across multiple social networks. Its unified dashboard includes a content calendar, automation and approvals, team workflows, and performance reporting to help marketers plan campaigns, engage audiences, and measure impact. Hootsuite integrates with major social channels and third‑party tools and offers mobile apps plus enterprise features for collaboration, security, and compliance. Organizations of all sizes use it to streamline social operations and scale their social media strategy.
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