Account Manager - US
Quantum Metric(15 days ago)
About this role
An Account Manager on Quantum Metric's Customer Success team responsible for managing a book of enterprise customers to drive retention, renewal, and expansion. The role advocates for customers, provides feedback to product and marketing, and builds relationships with enterprise stakeholders while collaborating across Sales and internal teams.
Required Skills
- Account Management
- Customer Success
- Account Planning
- Renewal Management
- Expansion Strategy
- Project Management
- Presentation Skills
- Stakeholder Influence
- Customer Advocacy
- Customer Engagement
Qualifications
- Bachelor's Degree
About Quantum Metric
quantummetric.comQuantum Metric is a real-time digital analytics platform that helps businesses monitor and optimize customer experiences across web and mobile. It captures session-level data, surfaces anomalies, and provides insights and collaboration tools so product, design, and engineering teams can prioritize fixes that improve conversions. The platform supports continuous product design and integrates with analytics, A/B testing, and support tools to accelerate root-cause analysis and remediation. Enterprises use Quantum Metric to reduce friction, boost conversion rates, and drive measurable digital outcomes.