(Canada) Sr. Customer Success Manager, Enterprise

PointClickCare

2 months ago

3.9 on Glassdoor

Remote

Full Time

Senior

0 applicants

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About this role

The Senior Customer Success Manager at PointClickCare is responsible for partnering with enterprise healthcare clients to ensure they maximize the value of PointClickCare’s SaaS solutions. The role involves owning the joint customer success plan, aligning with customer executives on business outcomes, and acting as a trusted advisor. It sits within the Customer Success organization and reports to the Sr. Director, Customer Success. The position is remote with travel to client locations as required.

Skills

Qualifications

Bachelor’s Degree in a relevant field

About PointClickCare

pointclickcare.com

PointClickCare is a leading cloud-based healthcare software company focused on long-term, post-acute, and senior care providers. Its platform combines EHR, care coordination, revenue cycle management, analytics and AI-driven tools to improve clinical workflows, transitions of care, and reimbursement. PointClickCare also operates a connected network and marketplace that enables data exchange and collaboration among providers, payers, pharmacies, and health systems to support value-based care. The company is widely used across North America and is positioned as a #1 cloud-based provider for the sector.