Copy of Senior Manager, Enterprise Customer Success

Brex(8 days ago)

HybridFull TimeSenior$160,000 - $200,000Customer Success

About this role

Brex is seeking a Senior Manager of Enterprise Customer Success to lead and develop a team focused on driving customer adoption, retention, and growth within enterprise accounts. The role involves shaping customer strategies, managing team performance, and collaborating across departments to enhance the customer experience. It is a leadership position aimed at maintaining high-performance standards and fostering professional growth.

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Required Skills

Customer Success
Account Management
SaaS
Fintech
Team Leadership
Customer Engagement
Performance Metrics
Customer Insights
Strategic Planning
Technical Acumen

About Brex

brex.com

Vercel is a cloud platform that helps frontend teams build, preview, and ship high-performance web applications, with particular optimization for frameworks like Next.js. It provides seamless Git integration with preview deployments, a global edge CDN, automatic performance optimizations, and built-in serverless and edge functions. Vercel emphasizes developer experience with instant feedback, analytics, and integrations into common CI/CD and tooling workflows. Enterprises use Vercel to deliver scalable, low-latency modern web apps and manage deployments without maintaining infrastructure.

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