Geotab

Customer Care Account Advisor

Geotab(1 month ago)

HybridFull TimeSenior$126,412 - $169,775 (estimated)Customer Success
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About this role

An Account Advisor at Geotab serves as a strategic partner and trusted advisor for assigned customer accounts, focused on driving long-term growth, retention, and ROI. The role ensures customers fully leverage Geotab solutions by enabling adoption, delivering data-driven insights, and coordinating internal resources. It involves regular business reviews, demonstrating solution value, and collaborating across sales, support, product, and engineering to optimize customer outcomes.

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Required Skills

  • Account Management
  • Customer Retention
  • Stakeholder Management
  • Project Management
  • Solution Adoption
  • Data Analytics
  • Reporting
  • Strategic Planning
  • Operational Excellence
  • Collaboration

+3 more

Geotab

About Geotab

geotab.com

Geotab is a global telematics and fleet management company that provides a single platform for GPS tracking and total fleet optimization. Combining vehicle-mounted telematics hardware with cloud-based software, it delivers real-time location, vehicle diagnostics, driver safety and compliance tools, plus analytics for fuel, route and maintenance optimization. Thousands of fleets worldwide use Geotab’s data-driven insights, APIs and partner marketplace to automate operations, improve efficiency and support initiatives like electrification and sustainability.

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