Customer Experience Advisor

Aceable(8 days ago)

RemoteFull TimeMedior$32,000 - $35,400Customer Experience

About this role

The Customer Experience Advisor at Aceable provides high-quality support to students through various communication channels, ensuring their needs are met efficiently and empathetically. The role involves handling escalations, supporting product feedback, and contributing to an excellent student experience in a dynamic environment.

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Required Skills

Customer Service
Communication
Empathy
Multi-channel Support
ES6
Chat Support
Email Support
Time Management
Feedback Collection

About Aceable

aceable.com

Aceable is a mobile-first online education company that provides state‑approved courses for driver’s education (permit and defensive driving) as well as pre-licensing and continuing education for real estate and insurance professionals. Their self‑paced, interactive courses (including video lessons and exam prep) are built to meet state regulatory requirements and are often accepted by DMVs and licensing boards. Aceable’s platform targets teens, new drivers, and licensed professionals who need convenient, on‑the‑go options to complete training and maintain compliance.

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