Customer Experience Advisor
Aceable
About this role
The Customer Experience Advisor at Aceable provides high-quality support to students through various communication channels, ensuring their needs are met efficiently and empathetically. The role involves handling escalations, supporting product feedback, and contributing to an excellent student experience in a dynamic environment.
Skills
About Aceable
aceable.comAceable is a mobile-first online education company that provides state‑approved courses for driver’s education (permit and defensive driving) as well as pre-licensing and continuing education for real estate and insurance professionals. Their self‑paced, interactive courses (including video lessons and exam prep) are built to meet state regulatory requirements and are often accepted by DMVs and licensing boards. Aceable’s platform targets teens, new drivers, and licensed professionals who need convenient, on‑the‑go options to complete training and maintain compliance.
Recent company news
PRWebAceable Appoints Mike Grisko as CFO to Propel Growth and Industry Expansion
Sep 10, 2024
The Business JournalsAceable expands education offerings and plans to grow nationally
Mar 28, 2025
TechCrunchAustin’s edtech startup Aceable adds another $50 million for accelerated expansion
Dec 17, 2020
EdSurgeAceable Drives Its Way Into Other Training Industries — and $50M in Funding
Dec 17, 2020
Austin American-StatesmanAustin-based Aceable lands $50M to expand online education platform
Dec 17, 2020
About Aceable
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for Aceable.
Salary
$32k – $35k
per year