Sr Customer Experience Advisor (Part Time | Office-Based)

Aceable(13 days ago)

San Marcos, CAOnsitePart TimeSenior$19,000 - $22,000Customer Experience

About this role

A Sr Customer Experience (CX) Advisor at Aceable is a senior, part-time, in-office role based in San Marcos, CA that focuses on ensuring student and internal team needs are met with a Student-First approach. The role supports the overall customer experience at a mobile education platform and contributes to the growth of students and the CX team. It reports to the Supervisor, CX or Sr Manager, CX.

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Required Skills

Customer Service
Escalation Handling
Data Reporting
Audit Liaison
Certificate Processing
Inventory Management
Feedback Collection
Problem Solving
Time Management
Communication

About Aceable

aceable.com

Aceable is a mobile-first online education company that provides state‑approved courses for driver’s education (permit and defensive driving) as well as pre-licensing and continuing education for real estate and insurance professionals. Their self‑paced, interactive courses (including video lessons and exam prep) are built to meet state regulatory requirements and are often accepted by DMVs and licensing boards. Aceable’s platform targets teens, new drivers, and licensed professionals who need convenient, on‑the‑go options to complete training and maintain compliance.