Customer Experience Agent
Sourgum(26 days ago)
About this role
Sourgum is a fast-growing, innovative company transforming the waste and recycling industry through technology. The Customer Experience Agent role focuses on delivering exceptional service and building long-term customer relationships, involving problem-solving, coordination, and communication activities.
Required Skills
- Customer Service
- Communication
- Problem Solving
- Order Management
- Coordination
- Relationship Building
- Problem Resolution
- Communication Skills
- Organizational Skills
- Customer Support
About Sourgum
www.sourgum.comSourgum is a technology-driven waste management platform that connects customers with a vast network of local haulers to deliver scalable and efficient waste and recycling solutions. Focused on transparency and reliability, Sourgum provides users with tools for service management, including automated scheduling, real-time tracking, and customizable dashboards for monitoring waste streams. Serving clients across various industries and geographic regions, the company emphasizes a commitment to sustainability, customer support, and a streamlined service experience. Customers can access a range of services, including bulk rentals, scheduled pickups, and specialized waste management for different materials.
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