Customer Experience Agent

Sourgum

2 months ago

Jersey City, NJ

Hybrid

Full Time

Senior

1 applicant

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About this role

Sourgum is a fast-growing, innovative company transforming the waste and recycling industry through technology. The Customer Experience Agent role focuses on delivering exceptional service and building long-term customer relationships, involving problem-solving, coordination, and communication activities.

Skills

About Sourgum

www.sourgum.com

Sourgum is a technology-driven waste management platform that connects customers with a vast network of local haulers to deliver scalable and efficient waste and recycling solutions. Focused on transparency and reliability, Sourgum provides users with tools for service management, including automated scheduling, real-time tracking, and customizable dashboards for monitoring waste streams. Serving clients across various industries and geographic regions, the company emphasizes a commitment to sustainability, customer support, and a streamlined service experience. Customers can access a range of services, including bulk rentals, scheduled pickups, and specialized waste management for different materials.