Customer Experience Specialist - EMEA
GreyNoise Intelligence
About this role
The Customer Experience Specialist is a customer-centric role on the GreyNoise CX team serving as primary point of contact to ensure customers successfully adopt and derive value from GreyNoise products. The role focuses on retention, onboarding, and coordinating across internal teams to address customer needs and drive outcomes. This position is primarily responsible for supporting the EMEA region and facilitating strong ongoing customer relationships.
Skills
About GreyNoise Intelligence
greynoise.ioGreyNoise Intelligence collects and analyzes internet-wide scan and background traffic to provide real-time context about IP activity. Their platform and APIs enrich alerts and security telemetry so teams can quickly distinguish benign internet noise from targeted threats, reducing alert fatigue and false positives. GreyNoise offers searchable datasets, dashboards, and integrations with SIEM, SOAR, and EDR tools to support threat hunting and incident prioritization. Security teams use GreyNoise to triage incidents faster and focus on the highest-risk threats.
Recent company news
GovCon WireGreyNoise Appoints Mike Habte as Federal Sales Director
8 hours ago
GreyNoiseGreyNoise Intelligence Releases New Research Linking Cyber Threat Actor Activity to Future Vulnerabilities
Jul 31, 2025
Bloomberg.comIranian Hacking Outage Coincided With Israeli Military Strike
1 week ago
GreyNoiseGreyNoise Intelligence Launches Model Context Protocol (MCP) Server to Power the Future of Agentic SOC
Sep 18, 2025
The Straits TimesIranian hacking outage coincided with Israeli military strike
1 week ago
About GreyNoise Intelligence
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for GreyNoise Intelligence.
Salary
$87k – $116k
per year
More jobs at GreyNoise Intelligence
Similar Jobs
Onboarding Specialist I
SurveyMonkey
Customer Experience & Onboarding Specialist
ANNA Money
Customer Success Manager - Global Trade
Thomson Reuters
Technical Account Manager - Automattic Special Projects Team
Automattic Careers
Customer Success Manager - Key
SugarCRM
Sr. Customer Love Engineer - EMEA
Chili Piper