Customer Experience Specialist - English & Mandarin (Foshan, China)

Agoda(8 hours ago)

HybridFull TimeMedior$79,145 - $106,108 (estimated)Customer Support

About this role

Agoda is a global travel company that leverages data and technology to connect people with destinations, hotels, flights, and experiences. They value innovation, diversity, and a customer-centric culture, offering careers extending across various support roles such as customer service.

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Required Skills

Customer Service
Communication
Problem Solving
Multilingual
Support Channels
Teamwork
Adaptability
Data Analysis
Product Knowledge
Conflict Resolution

About Agoda

careersatagoda.com

Agoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.

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