Customer Marketing Manager
Virtuous Software(2 months ago)
About this role
The Customer Marketing Manager at Virtuous is responsible for driving customer engagement and revenue growth by turning existing customers into advocates. This role involves developing and executing customer lifecycle campaigns, managing upsell and cross-sell initiatives, and coordinating with cross-functional teams like customer success, marketing, and sales. The manager serves as a product expert and oversees customer communications to ensure a strong and effective customer voice, while also fostering advocacy through events and recognition programs.
Required Skills
- Customer Marketing
- Customer Advocacy
- Revenue Growth
- Campaign Management
- Customer Engagement
- Cross-Functional Collaboration
- Analytical Mindset
- Communication Skills
- Nonprofit Experience
- Upsell Strategies
+5 more
Qualifications
- 3+ years of experience in customer marketing roles within a SaaS or B2B environment
About Virtuous Software
virtuous.orgVirtuous Software is a leading nonprofit CRM platform designed to streamline fundraising, marketing, and volunteer management for organizations. The software offers powerful tools that enhance donor experiences and facilitate responsive fundraising, enabling nonprofits to grow their giving effectively. With a focus on user-friendly interfaces and integration capabilities, Virtuous helps organizations build lasting relationships with their supporters and optimize their fundraising efforts.