Customer Onboarding & Success Specialist
Malt
About this role
A Customer Onboarding & Success Specialist at Malt supports customer onboarding and the ongoing success of projects on Malt’s freelance marketplace. Based in Berlin, the role sits within the Customer Success team and focuses on enabling strong client–freelancer engagements through collaboration with internal stakeholders.
Skills
About Malt
malt.comMalt is a European freelance marketplace that connects companies with independent tech, design, marketing and consulting professionals. The platform offers searchable freelancer profiles, matching tools, secure contracts and payments, and invoicing to simplify project-based engagements. Malt emphasizes quality and trust through verified work histories, client reviews, and support for legal/compliance and billing across multiple European markets. Companies use Malt to scale teams flexibly with vetted independent talent.
Recent company news
Fred MinnickKavalan Announces Release of LÁN Single Malt Whisky
1 day ago
openPR.comMalt Ingredient Market Size Forecast to USD 43.1 Billion by 2036
5 hours ago
Yahoo FinanceBrown-Forman Corporation (BF-B) and Pabst Brewing Company Sign a Deal to Produce Flavored Malt Beverages in the U.S.
4 days ago
Business WireBrown-Forman and Pabst Brewing Company to Conclude Partnership for Flavored Malt Beverages in the U.S.
1 week ago
The Whiskey WashThe World’s Best American Single Malt According to the World Whiskies Awards 2026
2 weeks ago
About Malt
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Malt.
Salary
$87k – $115k
per year