Customer Retention Specialist (French Speaker)
Ventura TRAVEL(11 days ago)
About this role
The Customer Retention Specialist at Ventura TRAVEL focuses on strengthening long-term relationships with travelers by ensuring they feel heard, valued, and inspired to travel again. The role supports brand loyalty and turns satisfied customers into repeat bookers and brand ambassadors within a global travel company.
Required Skills
- Customer Service
- Communication
- Complaint Handling
- Feedback Analysis
- CRM
- Social Media
- Phone Support
- French
- English
- AI Tools
About Ventura TRAVEL
venturatravel.orgVentura Travel is a full‑service travel agency that plans and books personalized vacations, group trips, and corporate travel for domestic and international destinations. They arrange flights, hotels, cruises, transfers, guided tours and travel insurance, and create tailored itineraries to match clients’ budgets and interests. Ventura Travel combines online booking tools with hands‑on travel advisors and local supplier partnerships to simplify logistics and deliver attentive customer service.
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