Customer Success Development Representative (CSDR)

Connecteam(21 days ago)

RemoteFull TimeJunior$60,000 - $60,000Customer Success

About this role

Connecteam is hiring a Customer Success Development Representative to support new customers immediately after purchase and ensure a strong start with the platform. The role focuses on creating a positive first post-sale experience by connecting new paying customers with the onboarding team. This position supports long-term customer success by guiding early engagement in a fast-paced startup environment.

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Required Skills

Customer Outreach
Onboarding Scheduling
HubSpot CRM
Pipeline Management
Phone Communication
Email Communication
Text Outreach
Rapport Building
Objection Handling
Customer Needs Analysis

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About Connecteam

connecteam.com

Connecteam is a mobile-first, all‑in‑one employee management platform focused on helping businesses communicate, operate, and train non‑desk workforces. It consolidates scheduling, time tracking, task management, HR tools, forms/checklists, and e‑learning into a single, customizable and easy‑to‑use app. Aimed primarily at small and mid‑sized companies, Connecteam emphasizes affordability and simplicity while offering integrations with payroll and other back‑office systems. Organizations use it to centralize frontline operations, boost productivity, and improve compliance and team communication.