Customer Success Manager - Buyside
Octus(21 days ago)
About this role
Octus is a global provider of credit intelligence, data, and analytics serving professionals in fast-moving credit markets, including hedge funds and investment banks. This role supports Octus’s buyside client base by helping customers get value from Octus’s products and building long-term partnerships. The position is based in London with a hybrid schedule.
Required Skills
- Customer Success
- User Adoption
- Retention
- Relationship Management
- Onboarding
- Implementation
- Account Health
- Churn Prevention
- Renewals
- Account Planning
+10 more
Qualifications
- Undergraduate Degree
About Octus
octus.comOctus is a credit intelligence platform focused on sub-investment grade markets, delivering proprietary data, analytics and research to help investors and lenders make faster, more confident decisions. Its products combine issuer- and market-level data with curated research and workflow tools to support portfolio construction, risk management and trading across high‑yield and leveraged loan markets. Octus primarily serves asset managers, banks and credit-focused investors with global coverage and actionable insights that reduce information asymmetry. The company emphasizes timeliness, depth of coverage and analytics to accelerate and de‑risk credit decisions.
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