Customer Success Manager - International Markets

Mollie(2 months ago)

RemoteFull TimeManager$122,686 - $161,463 (estimated)Go To Market

About this role

A Customer Success Manager for International Markets at Mollie is responsible for managing and expanding relationships with key customers, including scaling businesses and large enterprises, to drive growth and retention. This role requires a strategic mindset to uncover opportunities, technical ability to guide clients through digital transformation, and skills in account management to ensure customer satisfaction and contract renewals. Fluency in Italian is essential, along with experience in client-facing roles within SaaS or the payments ecosystem, to effectively communicate with C-level executives and champion customer feedback internally.

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Required Skills

Customer-Centric
Relationship Management
Net Revenue Targeting
Account Growth
Proactive Support
Contract Renewals
Sales Partnership
Customer Advocacy
Strategic Reviews
Executive Communication

+6 more

Qualifications

Native fluency in Italian
3+ years of experience in client-facing roles managing enterprise or complex accounts
Experience within SaaS or the payments ecosystem

About Mollie

mollie.com

Mollie is a payment service provider that simplifies online and in-person transactions for businesses of all sizes. With a focus on quick setup, transparent pricing, and support for all major payment methods, Mollie enables companies to seamlessly integrate payment processing into their operations. Their platform is designed to cater to developers and business owners alike, offering robust APIs and tools to manage transactions efficiently. Start growing your business today with Mollie's comprehensive payment solutions.