Customer Success Specialist

CyberSheath(8 days ago)

RemoteFull TimeMedior$75,000 - $85,000Customer Success

About this role

CyberSheath Services International is a growing managed services provider focused on CMMC compliance and cybersecurity for the Defense Industrial Base. The Customer Success Specialist role supports the Customer Success organization and helps scale a world-class customer success operation while working within a high-performance, remote environment.

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Required Skills

CRM
Reporting
Excel
PowerPoint
Documentation
Scheduling
Renewal Tracking
Data Analysis
Process Improvement
Communication

About CyberSheath

cybersheath.com

CyberSheath is a managed security services firm that specializes in Department of Defense (DoD) cybersecurity compliance and CMMC readiness for defense contractors and other regulated organizations. They help clients implement and sustain NIST SP 800-171, DFARS, and CMMC controls through assessments, remediation, policy/program development, and continuous managed security operations. CyberSheath combines consulting, compliance-as-a-service, and managed detection-and-response to streamline certification and ongoing compliance. The company positions itself as a practical CMMC expert focused on reducing risk and enabling customers to win and fulfill DoD contracts.