Customer Success Manager - EMEA (Remote)

Torq(28 days ago)

RemoteFull TimeManager$146,340 - $191,035 (estimated)Customer Success

About this role

Torq is hiring an experienced Customer Success Manager to join its rapidly growing, AI-native security startup and help build a world-class Customer Success organization. The role is fully remote (preference for candidates in France, Germany, Switzerland, or the U.K.) and focuses on driving customer value, adoption, and long-term relationship growth. The ideal candidate is customer-focused, security-savvy, and comfortable working in a fast-paced, scaling environment.

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Required Skills

Customer Onboarding
Product Adoption
Stakeholder Management
Solution Mapping
Collaboration
Renewal Management
Upsell Identification
Metrics Monitoring
Project Management
Security Knowledge

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About Torq

torq.io

Torq is a security hyperautomation platform that enables no-code, low-code, and full-code automation for enterprise security teams. It positions itself as a scalable alternative to traditional SOAR solutions, aimed at accelerating incident response and delivering significantly faster ROI (promoted as up to 10x). Torq integrates with existing security stacks to automate playbooks, orchestration, and remediation across tools and environments. Security teams use it to reduce manual work, standardize responses, and scale operations.