Customer Support Analyst II - Applications
GHX(2 months ago)
About this role
A Customer Support Analyst II at GHX supports customers using the company’s cloud-based healthcare supply chain exchange platform. The role serves as a key customer contact, applying product and systems knowledge to help users effectively access and use GHX solutions while maintaining service quality and reliability.
Required Skills
- Customer Support
- Technical Troubleshooting
- Problem Solving
- Customer Service
- Salesforce
- CRM
- Knowledge Base
- Call Handling
- Email Support
- Web Portal Support
+4 more
Qualifications
- BS/BA
About GHX
ghx.comGHX (Global Healthcare Exchange) provides healthcare supply chain, data, and technology solutions to providers, suppliers, and government organizations worldwide. Its cloud platform automates procure-to-pay and order-to-cash workflows, centralizes master data (Unified Data Core), manages UDI and pricing alignment, and streamlines materials, inventory, and logistics. GHX also delivers analytics and business intelligence to increase visibility, improve decision-making, and drive operational efficiency and cost reduction across the healthcare supply chain. Customers rely on its industry-specific integrations, data normalization, and networked services to reduce manual processes and improve supply chain performance.
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