Customer Support Representative (Part-time) - MileSplit/DirectAthletics

FloSports(2 months ago)

RemotePart TimeJunior$33,858 - $48,624 (estimated)Customer Service

About this role

The Part-Time Customer Support Representative at FloSports is responsible for providing exceptional customer service for the MileSplit and DirectAthletics platforms in the track and field sports domain. This role involves addressing customer inquiries, resolving technical issues, and maintaining accurate customer accounts, all while achieving performance metrics. Candidates should have strong communication skills, a passion for track and field, and at least one year of customer service experience, with the ability to work remotely on a flexible schedule of about 20 hours per week.

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Required Skills

Customer Support
Problem Solving
Active Listening
Technical Troubleshooting
Customer Satisfaction
Attention to Detail
Time Management
Communication Skills
Remote Work Experience
Adaptability

+6 more

About FloSports

www.flosports.tv

FloSports is a premier live sports streaming platform that offers over 100,000 live events annually across a variety of sports, including wrestling, football, and cycling. The platform provides on-demand replays, real-time stats, game clips, and original content to enhance the viewing experience for sports enthusiasts. With multiple dedicated channels and subscription options, FloSports caters to diverse audiences looking to access their favorite sports anytime, anywhere. Users can also benefit from exclusive content, athlete profiles, and comprehensive league standings through their subscriptions.