Manager, Technical Support - UK

Delinea(12 days ago)

Belfast, United KingdomOnsiteFull TimeManager$125,673 - $165,173 (estimated)Technical Support

About this role

Delinea is seeking a self-driven Technical Support Manager to lead a team of engineers providing analysis and resolution of platform issues. The role focuses on delivering a world-class support experience, fostering key relationships, and continuously improving customer satisfaction across the organization.

View Original Listing

Required Skills

Support Management
Customer Support
Problem Solving
Process Improvement
Technical Documentation
Escalation Management
Coaching
Communication
Support Engineering
ITIL

About Delinea

delinea.com

Delinea Inc. is a leading provider of identity security and privileged access management (PAM) solutions, offering AI-driven tools that secure privileged access across organizations in real time. Their cloud-native platform provides comprehensive capabilities for managing human, machine, and AI identities, allowing users to discover identities, safeguard access, and proactively combat identity-based threats. Trusted by thousands of organizations globally, Delinea emphasizes user-friendly interfaces and seamless integration with existing workflows to enhance security without hindering productivity.

View more jobs at Delinea →