Enterprise Account Manager

Replit(26 days ago)

HybridFull TimeManager$140,000 - $240,000GTM

About this role

The Enterprise Account Manager at Replit is responsible for managing a portfolio of enterprise customers, ensuring high satisfaction, retention, and revenue growth. This role involves onboarding customers, optimizing their use of Replit's AI-powered software creation platform, and handling renewal processes while communicating customer needs within the organization. The ideal candidate has 3-5+ years of experience in Customer Success or Enterprise Account Management, preferably in a SaaS or developer tools context, and possesses strong technical acumen to support diverse customer bases effectively.

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Required Skills

Customer Success
Enterprise Account Management
SaaS
Technical Sales
Relationship Management
Onboarding Programs
Customer Retention
Platform Adoption
Revenue Growth
CRM Proficiency

+11 more

Qualifications

Degree in Computer Science, Engineering, Business, or a related field (or equivalent practical experience)

About Replit

replit.com

Replit is an AI-powered online platform designed for building sophisticated web applications and websites. It serves as a collaborative integrated development environment (IDE), allowing developers to create, prototype, and deploy projects seamlessly. Replit empowers users by providing tools that simplify coding and app development, making it accessible for both novice and experienced developers. By leveraging artificial intelligence, Replit enhances the coding experience with features that streamline workflows and foster creativity.