Enterprise Customer Success Manager
Brex(1 month ago)
About this role
An Enterprise Customer Success Manager at Brex serves as a financial technology advisor to the company’s largest customers, partnering with CFOs, Controllers, and finance ops teams to ensure customers unlock full value from Brex’s platform. The role owns the full customer lifecycle from onboarding through renewal and focuses on driving product adoption, minimizing churn, and expanding account value. The position is based in Brex’s Vancouver office and operates in a hybrid model with a minimum of two coordinated in-office days per week.
Required Skills
- Account Management
- Strategic Planning
- Financial Advisory
- Stakeholder Engagement
- Product Adoption
- Churn Mitigation
- Cross-Functional Collaboration
- Data Analysis
- Executive Communication
- Onboarding
+3 more
Qualifications
- Bachelor's Degree (Finance or Business Preferred)
About Brex
brex.comVercel is a cloud platform that helps frontend teams build, preview, and ship high-performance web applications, with particular optimization for frameworks like Next.js. It provides seamless Git integration with preview deployments, a global edge CDN, automatic performance optimizations, and built-in serverless and edge functions. Vercel emphasizes developer experience with instant feedback, analytics, and integrations into common CI/CD and tooling workflows. Enterprises use Vercel to deliver scalable, low-latency modern web apps and manage deployments without maintaining infrastructure.