Enterprise Customer Success Manager
Staffbase(13 days ago)
About this role
A Customer Success Manager at Staffbase partners with customers to help them realize the value of the AI-native Employee Experience Platform. The role focuses on driving customer satisfaction, long-term retention, and growth while representing customer needs to internal teams.
Required Skills
- Relationship Building
- Renewal Management
- Account Planning
- Upselling
- Churn Prevention
- Presentation Skills
- Contract Negotiation
- CRM Tools
- Product Adoption
- Customer Insights
About Staffbase
staffbase.comStaffbase is an AI-native intranet and employee experience platform that centralizes internal communications to help organizations reach, inform, and engage employees across locations and devices. It provides configurable intranets and mobile apps, campaign and content tools, analytics, and integrations with HR and IT systems to deliver personalized messages to both desk-based and frontline workforces. Built for enterprises, Staffbase emphasizes adoption, measurement, and streamlined workflows to boost productivity, culture, and internal alignment.
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