Expansion Account Manager

Gusto, Inc.

1 year ago

1.2 on Glassdoor

Denver, CO

Hybrid

Full Time

Medior

3 applicants

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About this role

The Account Manager will own a dedicated book of business to maximize customer retention and drive account expansion by ensuring customers realize the value of Gusto’s products. The role combines sales and customer success functions to identify growth opportunities and maintain long-term customer satisfaction. It requires a strategic, data-driven approach and close collaboration with internal teams to deliver excellent customer outcomes.

Skills

About Gusto, Inc.

gusto.com

Gusto is a cloud-based people platform that helps small and midsize businesses run payroll, manage benefits, and handle HR and compliance. Its product suite includes automated payroll and tax filing, contractor payments, employee onboarding and time tracking, plus benefits administration (health insurance, 401(k), etc.) and self-service tools for employees. Companies choose Gusto for its integrated, user-friendly experience, compliance automation, and broad integrations with accounting and productivity tools. Founded as ZenPayroll and later rebranded to Gusto, the company focuses on simplifying people operations for growing businesses.