Expansion Specialist CSM

BILL(22 days ago)

HybridFull TimeJunior$74,800 - $89,800Customer Success

About this role

BILL is hiring an Expansion Specialist CSM to help existing small-to-medium business customers unlock more value from the BILL platform and scale their operations using spend and expense solutions. The role serves as a strategic partner to clients to drive platform adoption and revenue expansion, working closely with internal stakeholders. The position is tied to the Draper, UT office pay range and may be performed from an office location or remotely depending on needs.

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Required Skills

Customer Success
Account Management
Revenue Expansion
Consultative Sales
Upselling
Cross-Functional Collaboration
Client Communication
Pipeline Management
Account Setup
Workflow Optimization

About BILL

bill.com

Bill.com is a cloud-based financial operations platform for small and mid-sized businesses and accounting firms that automates accounts payable, accounts receivable, and spend and expense management. It centralizes bill capture, invoice presentment, approval workflows, and electronic payments while syncing with major accounting systems to improve cash‑flow visibility and reduce manual work. The platform also offers tools for budget control, virtual card and ACH payments, and access to working‑capital/credit solutions to help businesses manage spend and grow. Companies and advisers use Bill.com to shorten payment cycles, streamline collections, and consolidate financial operations in a single system.