Gusto, Inc.
Gusto is building a talent pipeline for Payroll Advocate roles on its Customer Experience team with anticipated start dates in 2026. The role is customer-facing and focused on supporting small business customers with payroll and benefits as a single point of contact, enhancing user experience and providing proactive education. Advocates will influence product decisions, support customers holistically, and help reduce churn while representing Gusto across channels.
Headquarters
San Francisco, California, United States
Company Size
1001-5000 employees
Founded
2011
Gusto is a cloud-based people platform that helps small and midsize businesses run payroll, manage benefits, and handle HR and compliance. Its product suite includes automated payroll and tax filing, contractor payments, employee onboarding and time tracking, plus benefits administration (health insurance, 401(k), etc.) and self-service tools for employees. Companies choose Gusto for its integrated, user-friendly experience, compliance automation, and broad integrations with accounting and productivity tools. Founded as ZenPayroll and later rebranded to Gusto, the company focuses on simplifying people operations for growing businesses.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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47% of new businesses are started by women. Men still get the capital.
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