IT Support Engineer (Tier 1)
Lyra Technology Group(19 days ago)
About this role
An IT Support Engineer (Tier 1) at Lyra Technology Group’s operating company Certum is an entry-level technical role based in Rutherglen, Glasgow. The position is a full-time permanent role within a managed services organisation and offers a hybrid in-office schedule. The company is part of a private-equity backed group operating technology service businesses across multiple countries.
Required Skills
- Technical Support
- Helpdesk
- Ticketing
- Troubleshooting
- Customer Service
- Windows 10
- Windows Server
- Microsoft 365
- Azure
- Documentation
+2 more
Qualifications
- GCSE or Equivalent
About Lyra Technology Group
lyratechgroup.comLyra Technology Group is a family (a “constellation”) of industry-leading technology service companies operating as an independent portfolio of businesses. Its operating companies deliver managed IT and device lifecycle services, along with broader technology solutions, to organizations across sectors. Each business is run by an experienced, autonomous management team focused on operational excellence, customer service, and scalable delivery. Lyra partners with organizations to simplify device management, improve IT reliability, and accelerate digital transformation.