[ITO] (Infra) Senior Systems Engineer, Contact Center Solutions (Bangkok Based, relocation provided)
Agoda(15 days ago)
About this role
A Senior System Engineer (Contact Center Developer) at Agoda is a senior technical role within the IT Infrastructure team focused on the engineering and stewardship of Agoda’s contact center and telephony platforms for a global support operation. The position involves leadership of a virtual engineering team and ownership of platform reliability and scalability across multiple locations.
Required Skills
- Contact Center
- Telephony
- Java
- JavaScript
- .NET
- Automation
- APIs
- SDKs
- Monitoring
- Security
+4 more
About Agoda
careersatagoda.comAgoda is a global online travel booking platform headquartered in Singapore that helps travelers find and book hotels, vacation rentals, flights, and activities. Founded in 2005 and now part of Booking Holdings, Agoda is known for its deep inventory—especially across Asia—competitive pricing, and localized websites and mobile apps. The company emphasizes technology-driven search, personalization, and revenue-management tools while partnering directly with hotels and property owners to manage distribution and promotions. Millions of travelers use Agoda for regional coverage, frequent deals, loyalty benefits, and 24/7 customer support.
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