Kyan Health

Mid-Level Customer Success Manager (f/m/d)

Kyan Health(1 month ago)

RemoteFull TimeMedior$86,850 - $116,357 (estimated)Commercial
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About this role

A Mid-Level Customer Success Manager at Kyan Health is responsible for onboarding new clients and nurturing existing B2B relationships while identifying growth opportunities to enhance the Net Retention Rate. The role requires autonomy in managing a diverse portfolio, collaborating with Sales, Product, and Marketing teams, and contributing to the development of Customer Success processes. With a focus on both operational and executive stakeholder engagement, the ideal candidate will possess strong communication skills and experience in a B2B SaaS environment.

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Required Skills

  • Customer Success
  • Account Management
  • B2B SaaS
  • Customer Onboarding
  • Relationship Building
  • Stakeholder Management
  • Churn Prevention
  • Growth Opportunities
  • Team Collaboration
  • Analytical Skills

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Kyan Health

About Kyan Health

www.kyanhealth.com

Kyan Health is a health technology company focused on developing innovative digital health solutions. Their platform aims to enhance patient care and optimize healthcare delivery through technology-driven tools and services. Kyan Health is committed to improving the overall health experience by leveraging data, analytics, and user-friendly interfaces for both healthcare providers and patients.

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