Mid-Level Customer Success Manager (f/m/d)

A Mid-Level Customer Success Manager at Kyan Health is responsible for onboarding new clients and nurturing existing B2B relationships while identifying growth opportunities to enhance the Net Retention Rate. The role requires autonomy in managing a diverse portfolio, collaborating with Sales, Product, and Marketing teams, and contributing to the development of Customer Success processes. With a focus on both operational and executive stakeholder engagement, the ideal candidate will possess strong communication skills and experience in a B2B SaaS environment.