Onboarding Manager 🇪🇸
Bigblue
About this role
The Onboarding Manager at Bigblue leads new Spanish customers through the critical initial phase from signup to first shipments on Bigblue’s logistics platform. The role focuses on ensuring a smooth, high-quality onboarding experience for key accounts by coordinating across warehouse, tech, and sales teams. It is highly operational and hands-on, serving as the main point of contact and face of Bigblue during onboarding in Spain. The position also contributes to improving internal onboarding processes and metrics to support Bigblue’s rapid growth.
Skills
About Bigblue
bigblue.coBigblue is a tech-enabled logistics partner for e-commerce brands that helps them grow sales by delivering effortless fulfillment and checkout-to-door experiences. Their platform provides prime-like deliveries, branded tracking emails, and a self-serve returns portal to improve conversion and post-purchase satisfaction. Bigblue combines software with fulfillment operations to handle warehousing, shipping, carrier selection and returns. Focused on DTC and online retailers, they integrate with e‑commerce platforms and surface visibility and analytics to simplify operations and customer communications.
Recent company news
Bigblue Unveils New Branding And STRB Strobe Line
Nov 14, 2025
Bigblue raises $15 million for its D2C order fulfillment service
Mar 25, 2022
Bigblue: Fulfillment Startup Raises $15 Million Series a
Mar 25, 2022
GXO and Bigblue expand partnership to France
May 30, 2023
Big Blue Coffee Co.
Apr 25, 2017
About Bigblue
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Bigblue.
Salary
$72k – $97k
per year