Regional Customer Success Manager - Automotive AI (Ohio)

Podium(1 month ago)

HybridFull TimeSenior$165,020 - $220,596 (estimated)Customer Success

About this role

The Automotive AI - Dealership Success Manager partners with high-value automotive customers to ensure strong outcomes from Podium’s AI lead conversion platform. The role focuses on delivering exceptional post-sales experiences, fostering strategic relationships with dealership leadership, and supporting customer retention and growth. This is a field-facing position requiring significant regional travel and close engagement with enterprise customers.

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Required Skills

Customer Success
Account Management
Territory Management
Onsite Visits
Product Adoption
Renewal Management
Relationship Building
Stakeholder Engagement
Escalation Management
Problem Solving

+4 more

Qualifications

Bachelor's Degree

About Podium

podium.com

Podium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.