About this role
A senior, director-level sales role focused on growing Intercom’s AI customer service product (Fin) across North America. The position sits within a high-growth, entrepreneurial business unit and requires close partnership with cross-functional teams to influence product and go-to-market strategy. The role is oriented toward scaling a high-performing commercial organization and delivering significant business impact.
Required Skills
- Enterprise Sales
- Prospecting
- MEDDPICC
- Messaging
- Coaching
- Team Leadership
- Forecasting
- Pipeline Management
- GTM Planning
- Product Collaboration
+5 more
About Intercom
intercom.comIntercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.
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