Senior Account Manager
SFG20(1 month ago)
About this role
The Senior Account Manager at SFG20 is responsible for driving revenue growth and enhancing customer retention by managing relationships with mid-market and enterprise clients in the SaaS space. This role involves optimizing building maintenance strategies through tailored software solutions, overseeing complex sales cycles, and facilitating smooth migrations to the latest offerings. The Senior Account Manager also collaborates cross-functionally to deliver exceptional service and uses CRM tools to track progress and performance. Frequent travel to the Newcastle office is required twice a month.
Required Skills
- Account Management
- Customer Retention
- Contract Renewals
- Solution Selling
- Product Demonstrations
- Migrations
- Contract Negotiation
- User Adoption
- Cross-Functional Collaboration
- Data Analysis
+9 more
About SFG20
sfg20.co.ukSFG20 is a leading provider of standardized maintenance schedules designed for the facilities management industry. Their platform, Facilities-iQ, delivers comprehensive, customizable guidance that helps building owners, facilities managers, and contractors ensure compliance with regulations, reduce costs, and improve operational efficiency. With over 1,500 schedules and continuous updates, SFG20 assists organizations in streamlining maintenance efforts while mitigating risks associated with non-compliance. The company emphasizes integrating their offerings with existing management systems to enhance workflow and reduce manual intervention.
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