Customer Advocacy Manager
Contentful(8 hours ago)
About this role
The Customer Advocacy Manager at Contentful is responsible for building and activating the company’s customer advocate ecosystem, consolidating signals into a centralized advocate pool. The role focuses on designing scalable advocacy programs across references, storytelling, events, and campaigns while leveraging AI and automation to increase efficiency and impact.
Required Skills
- Customer Advocacy
- Customer Marketing
- Reference Programs
- Content Creation
- Case Studies
- Relationship Building
- Stakeholder Collaboration
- AI Automation
- Salesforce
- Systems Design
+2 more
About Contentful
contentful.comContentful is a headless CMS and content infrastructure platform that lets teams create, model, and deliver content across web, mobile, and connected channels via APIs. It offers developer-friendly REST and GraphQL APIs, SDKs, a flexible content model, localization, and delivery through a global CDN. The platform combines an editor-friendly interface, workflows and role-based access for marketers with tools and integrations developers need to build custom experiences. Enterprise-grade scalability, security, and a broad partner ecosystem have made it popular with brands like Kraft Heinz, Mailchimp, and DocuSign.
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