Senior Customer Success Manager
Zenoti(29 days ago)
About this role
A Customer Success Manager at Zenoti acts as a strategic partner to clients in the beauty and wellness industry, helping them achieve success with the Zenoti platform through adoption and long-term growth strategies. The role supports customer satisfaction and retention by combining technical understanding of the product with strong communication and relationship-building. It involves guiding customers on best practices and leveraging insights to drive business outcomes.
Required Skills
- Customer Advocacy
- Product Expertise
- Problem Solving
- Data Analytics
- Executive Presence
- Cross-Functional
- Time Management
- Prioritization
- Communication
- Technical Curiosity
+2 more
About Zenoti
zenoti.comZenoti is a cloud-based software platform that streamlines operations for spas, salons, medi-spas, and fitness/wellness chains. It provides appointment scheduling and online booking, point-of-sale and payments, inventory and staff management, CRM and marketing automation, loyalty and gift-card capabilities, and enterprise analytics and reporting. Designed for multi-location and franchise businesses, Zenoti offers mobile apps and integrations to centralize operations, improve guest experience, and drive revenue growth. The platform emphasizes industry-specific workflows, scalability, and tools for large brands and franchise networks.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Zenoti
Similar Jobs
Technical Customer Success Manager
Armis Security(2 months ago)
Customer Success Manager, Startups
Vanta(1 month ago)
Enterprise Customer Success Manager
Staffbase(20 days ago)
Enterprise Customer Success Manager
SeekOut(29 days ago)
Customer Success Manager
Propelus(26 days ago)
Customer Success Manager (Japan)
Stripe(1 month ago)