Tricentis

Senior Manager, Customer Growth Account Management

Tricentis(27 days ago)

Cork, IrelandOnsiteFull TimeManager$131,259 - $172,923 (estimated)Customer Success
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About this role

The Senior Manager of the Customer Growth Account Management (CGAM) Team leads a team of account managers focused on post-sales customer engagement, retention, and expansion. Reporting to the Director of Customer Growth, the role drives team strategy and execution to ensure customers achieve measurable value and continue to grow with Tricentis. The position emphasizes implementing processes and playbooks that prioritize high-impact activities and maintain alignment with organizational priorities.

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Required Skills

  • Team Leadership
  • Coaching
  • Account Management
  • Customer Retention
  • Upselling
  • Metrics Reporting
  • Forecasting
  • Collaboration
  • Data-Driven
  • Process Design

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Tricentis

About Tricentis

tricentis.com

Accelerate software testing to keep pace with Agile and DevOps - with the industry's most innovative automated software testing tools.

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