Senior Specialist, Renewal Management
Qualtrics(5 days ago)
About this role
A Senior Specialist, Renewals Management at Qualtrics is a customer-operations role focused on the renewal and invoicing lifecycle for a large portion of the company’s customer base to support revenue and cash flow. The position sits within Customer Operations and involves working cross-functionally to improve the end-to-end renewal experience and operational processes.
Required Skills
- Renewal Management
- Account Management
- Forecasting
- Negotiation
- Data Analysis
- Project Management
- Salesforce
- Gainsight
- ServiceNow
- Communication
+3 more
Qualifications
- Bachelor's degree
About Qualtrics
qualtrics.comQualtrics is an experience management (XM) platform that helps organizations collect, analyze, and act on feedback across customers, employees, products, and brands. Its AI-powered analytics surface insights like at-risk customers and churn predictions and recommend actions to improve experience and drive revenue. The platform combines survey tools, real-time reporting, workflow orchestration and integrations to operationalize experience data at enterprise scale. Companies use Qualtrics to turn experience signals into measurable business outcomes.