Kustomer
A Solutions Consultant at Kustomer is responsible for driving the technical aspects of the sales cycle by closely collaborating with Sales teams and engaging with C-level and director-level executives to articulate the technical merits of Kustomer's CRM platform. This role involves assessing business requirements, delivering tailored demonstrations, scoping solutions, and managing customer pilots and Proof of Concepts. The Solutions Consultant must leverage their technical knowledge, problem-solving skills, and interpersonal abilities to foster strong relationships with prospects and ensure customer satisfaction.
Headquarters
New York, New York, United States
Company Size
201-500 employees
Founded
2015
Kustomer is an AI-powered customer service platform designed to streamline and enhance the customer support experience. It combines a comprehensive CRM with omnichannel messaging capabilities, allowing businesses to manage customer interactions seamlessly across various platforms. With a focus on integrating artificial intelligence, Kustomer provides tools for automating responses, empowering agents with relevant information, and offering self-service options for customers. This enables organizations to boost efficiency, satisfaction, and operational performance in their customer support operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Kustomer.
Kustomer didn’t post a salary, so this is our estimate from similar listings.
Kustomer Raises $30M to Lead the AI-Native Future of Customer Experience
Aug 7, 2025
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