Solutions Engineer, Acquisition | California, Washington, Oregon | Remote
Grafana Labs(1 month ago)
About this role
A Commercial Solutions Engineer at Grafana Labs is a customer-facing product expert who helps drive growth by educating prospective and existing customers about Grafana’s observability products. The role partners closely with Sales and serves as a conduit between customers, Product, and Engineering, supporting technical evaluations and enablement. This is a remote-first, high-growth role focused on customer success and product adoption.
Required Skills
- Technical Pre-Sales
- Customer Engagement
- Product Presentations
- Technical Evaluations
- Sales Collaboration
- Product Feedback
- Content Creation
- Documentation
- Communication
- Competitive Analysis
About Grafana Labs
grafana.comGrafana Labs develops Grafana, an open-source, composable observability and analytics platform for visualizing metrics, logs, and traces from virtually any data source. The product provides flexible, customizable dashboards, alerting, and a plugin-driven ecosystem with integrations like Prometheus, Loki, Tempo, Elasticsearch, and cloud provider services. Grafana Labs also offers Grafana Cloud and enterprise editions that add managed hosting, scalability, security, and commercial support for organizations with production SLAs. Teams choose Grafana for its extensibility, strong open-source community, and developer-friendly UX for monitoring and troubleshooting.