Strategic Account Manager

A Strategic Account Manager at Upside is responsible for leading enterprise accounts within the restaurant vertical, leveraging insights to enhance retailer relationships and ensure long-term account management. This role involves onboarding, educating clients to improve retention, identifying expansion opportunities, and conducting monthly account reviews, all while collaborating with internal teams across analytics, product, marketing, and operations. The position requires strong analytical skills, effective communication, and a proven track record in client-facing roles, particularly within technology or the restaurant industry.