Motus

Support Specialist - West Coast

Motus(1 month ago)

RemoteFull TimeJunior$49,000 - $49,000Customer Support
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About this role

A Vehicle Support Specialist at Motus is an entry-level customer service role within a high-growth SaaS company focused on building foundational product and business knowledge. The position offers structured training and cross-functional exposure to help team members grow into administrator support and other customer-facing roles. This role is part of Motus's customer support organization and primarily supports West Coast customers and hours.

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Required Skills

  • Customer Support
  • Phone Support
  • Email Support
  • Webchat Support
  • Case Management
  • Documentation
  • Zendesk
  • Microsoft Office
  • Communication
  • Multilingual

+6 more

Motus

About Motus

motus.com

Motus builds software for vehicle reimbursement and mobile workforce management, helping employers automate mileage tracking and reimburse employees accurately for business driving. Its platform includes mobile GPS-based mileage capture, IRS‑compliant pay‑per‑mile and allowance programs, fleet management tools, and integrations with payroll and expense systems. Motus emphasizes policy controls, analytics, and audit-ready reporting to reduce cost, ensure compliance, and simplify administration for businesses with mobile employees.

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